Hi, I’m Jaimie Boudrie! As Service Advisor, I welcome new opportunities to connect with customers in order to help them fulfill all of their service needs. Whether you’re coming in for routine maintenance or a more complex repair, I am here to answer your questions with honesty and transparency to ensure you have the information you need. Our goal is to always keep you driving safe and happy! Automobiles are more than a career for me. My father and I spent my childhood into adulthood working on cars. Some of my most cherished memories are from these days. I am thrilled to share this knowledge to help others in my current role. When I am not working, I enjoy traveling with my wife and our dog. In fact, I have road tripped by car to 47 of our 48 contiguous states! I give back to the community by supporting Goodwill Industries and Cherryland Humane Society. I also enjoy playing tennis, kayaking, hiking, and attending auto races.
4.9 / 5 based on 3404 ratings (2204 written reviews)
Jamie communicates throughout the service process and has always taken the time to explain the work and charges.
— Lora S. ,
Love him
— Daniela W. ,
Lovely!
— Joann C. ,
very helpful
— Reva R. ,
Not Jamie's fault but after my oil change there was a very pronounced clunking on my front end . I let him know so he could make a note on my file & that we would be getting the rear brakes fixed soon by a friend . He came back with some tips on replacing brakes & told me to let him know about the clunking . Sent a text back to him on 9/14. The cluncking was loose lug nuts . Most likely from the tire rotation that was done . I guess we should have known that they would need a tightening in 25-30 miles but honestly it slipped my mind . Sadly Jamie did not mention anything either, especially since I mentioned the problem , but he spoke only of the brake job I had yet to get done . Maybe the tightening is mentioned somewhere on an invoice … I don’t know , but this is disappointing . This overlook could have been catastrophic for me . Denise W.
— Denise W. ,
Jaimie met me as soon as I arrived. He explained what would be done during the service and answered all of my questions. He then showed me where I could wait and sent a video of my car from the service bay. He was courteous throughout and has a great smile. i’ve owned a lot of cars and can say that the experience I had at Serra was top of the line.
— Wende M. ,
Everything is always great when Jaimie helps me. He is up front about everything and keeps you informed and updated, which is great.
— Gregory D. ,
Jaimie helped my son, who was taking his car in for service for the first time. He was very helpful as he didn't have a full service record for the car, and addressed the issues that he brought the car in for.
— Nicholas S. ,
It was very good. Got my car in on time, and the servicing went fine.
— James R. ,
professional and efficient!
— Stephen T. ,